The following policy applies to of Bolon AB's digital platforms.
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Privacy & Cookies We respect the privacy rights of our online visitors and recognize the importance of protecting your personal information. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. The following information is provided by Bolon AB to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.bolon.com or any connected sub-domains, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. If you are under 16, we require that you inform a parent or guardian about Bolon's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order or request with Bolon AB. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and Bolon AB is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details. What personal information do we collect from you and how? Bolon AB collects personal information in several ways when you place an request or register for a service offered by Bolon AB. By registering, you are consenting to the collection of your personal data. If an order or request is placed with us, we need to hold personal information including your name, email address, phone numbers, company address and shipping adress to fulfill the request. We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your request and to let you know the status of your request. What about cookies? Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. These cookies enable you to browse the website and use our features such as shopping baskets and wish lists. Website analytics cookies We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience. Customer preference cookies When browsing or shopping online, the website will remember preferences you make (for example language or location). This makes your browsing experience simpler, easier and more personal to you. Targeting cookies or advertising cookies These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. Information on deleting or controlling cookies is available here. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. How this information may be used, including anyone it might be shared with Bolon AB may use your personal information for the processing of orders, requests, and to provide you with a personalised experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies. We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. From time to time Bolon AB may employ third party business partners to collect personal information or to undertake marketing activities on Bolon AB behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Bolon AB to comply fully with the Bolon AB Privacy Policy. Marketing opt-in and opt-out provision When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you: (i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Bolon AB, our subsidiaries or selected business partners. (ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Bolon AB, our subsidiaries or selected business partners. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Bolon AB. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. To opt out of direct mail service or updates, please contact a Bolon AB customer care representative by email info@bolon.com How you can access and, if necessary, change the personal information Bolon AB maintains If for any reason you are concerned that the personal information held by Bolon AB is not correct, you may contact us by email at info@bolon.com and we will amend your personal details. Safeguarding your personally identifiable information We will take reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. We take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. Where and how to ask questions or file complaints If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ's) are answered. If you require more information please go to the Contact Us section of the web site and send an email to the Bolon AB Customer Service department, please email info@bolon.com. |